FAQ
New Bike, New Questions
Want to learn more about the A5? Check out our FAQs.
Can I unlock the speed limit?
DYU does not recommend lifting the speed limit as it would violate local laws and cause injury.
How Do I Get Repaired?
We have support repair shops in the US, you can view our shop here. https://us.dyucycle.com/pages/repair-support
How Can I Make Installment Payment? Can I Pay Cash On Delivery?
When paying, click Shop Pay to pay by installments. Cash on delivery is currently unavailable.
Can I Get A Shopping Guarantee?
We support 14 days return and exchange. And has a safe payment guarantee.
How To Contact Us?
You can contact us by email, facebook, WhatsApp, etc.