FAQ
New bike, new questions
Want to learn more about the A1F? Check out our FAQs.
Is it possible to turn on A1F with remote control?
The car can be locked with the remote control and unlocked with the remote control. This is one of the ways to prevent theft. But the bike cannot be started using the remote.
How do I get repaired?
We have support repair shops in the US, you can view our shop here. https://us.dyucycle.com/pages/repair-support
How can I make installment payment? Can I pay cash on delivery?
When paying, click Shop Pay to pay by installments. Cash on delivery is currently unavailable.
Can I get a shopping guarantee?
We support 14 days return and exchange. And has a safe payment guarantee.
How to contact us?
You can contact us by email, facebook, WhatsApp, etc.