New bike, new questions
Want to learn more about the T1? Check out our FAQs.
Height Range: 5'2-6'4. Max Load: 264.55lb（120kg）
Assist Max range: 34.2 mi/55 km.Battery rated for 300 charge cycles（Battery efficiency down to 80%）. (Approx 5-6 hours per charge session). Battery Maintain: Charge battery at least once a month if you plan to not use E-bike on a regular basis.
Parts covered by warranty are free! For parts not covered by warranty or accessories, please contact our customer service.
Max speed of T1 is 25 km/h (15.53 mph), for sake of safety, you can’t change the max speed setting. We set max speed according to local law/regulations.
DYU is legal to sell our E-bikes in your country. We can provide you receipt. Please contact our customer service and share us your email.
We provide support from Monday to Sunday, and we will reply your questions within 48 hours. We promise you we will provide sincere and professional customer service!